VOIP Telephone Systems - Mitel 5000 HX

The Mitel 5000 HX is a cost-effective solutions for small-medium sized enterprises who which to introduce an integrated communication solution. Being able to support up to 250 users, the unit allows for both IP and digital handsets to be combined. Leveraging this technology this allow businesses the opportunity for mobile twinning of desk phones and remote/home phones for increased connectivity. As such the 5000 HX gives smaller businesses the competitive edge that was previously only reserved for larger companies. Converging existing infrastructure with the new data network allows or a host of new features, including IP phones, telephony integration and remote mobile working solutions. The key benefit upgrade for the Mitel 5000 HX is the introduction of both digital IP or Analog for network interfaces. Within this, full call handling and messaging are included as well as complete networking support. VoIP technology delivers cost-efficiency that cannot be achieved with traditional analog, allowing all users to be able to make and receive calls via IP data transfer. As a result of these recent innovations the 5000 HX lends itself to forward-thinking companies who want to leverage new technologies to maintain a competitive edge. Through the introduction of converged units, businesses are able to create streamlined customer interactions along with increasing employee productivity.


Digital Telephone Systems - Inter-tel Axxess

Axxess is a highly flexible, scalable and integrated infrastructure, delivering a feature-rich solution that is migration-friendly and Internet-ready. Our converged system combines analog, digital, wireless and Internet Protocol (IP) into a single platform - giving your customers the choice of deploying traditional, IP telephony or a combination of both when and where it's right for their organization. Whether an enterprise needs to connect several phones in an office, hundreds of phones in a building or on a campus, remote and telecommuting associates, or even geographically dispersed offices, Inter-Tel unifies communications into an enterprise that interoperates harmoniously. The Axxess business productivity provides an enterprise with the flexibility to choose where and when to deploy the right technology for each user, Protects an investment as technology evolves and an organization's needs change, Increases employee productivity and customer service levels, and Brings employees closer together for a simpler, more collaborative environment.

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Transparent Networking

Based on open architecture interfaces and standard protocols, the HX 5000, CS 5000 and Axxess platforms provides businesses with the flexibility to tailor the system and applications to suit their needs. Support for Voice over IP (VoIP) protocols, such as Session Initiation Protocol - (SIP) A very simple text-based application-layer control protocol. It creates, modifies, and terminates sessions with one or more participants. Such sessions include Internet telephony and multimedia conferences. With the expanded networking capabilities, Networking the HX 5000, CS 5000 and Axxess platforms into a common transparent network An all-optical network from end to end that may exist in the future. When the electrical component is eliminated, such networks add their own complexity. For example, due to switching, the distance a light signal travels one day may be different the next time. . This offers our customers the flexibility to match the system to the individual needs of a particular location while providing full networking between sites.

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Advanced Applications

OAI offers advanced applications such as Voice Mail with Unified Messaging that includes WAV files with Email, Call Center Suite for ACD-Automatic Call Distribution, Multiple Call Recording Solutions, Supervision and Reporting Software, Call Accounting Software, Phone Manager Software, IP Soft-Phones, and Computer Telephony with "Screen-pop" of databases.

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Security Systems - Cameras, Access Control, and Firewalls

Firewall Technology

  • A firewall is a security system that stands between the company's network and the outside world.
  • A firewall screens all inbound and outbound traffic according to a set of rules that you define.

An Effective Firewall Will...

  • Keep Hackers Out, and only allow access to information by authorized parties.
  • Implement policies determining who is authorized for what access to which information.
  • Employ a strong user authentication system.
  • Deny malicious or destructive access to any information asset.
  • Protect data from end to end.

Do I Need a Firewall? Do I Have Anything Worth Protecting?

Be sure to consider:
  • Confidential client, supplier, or employee information that may expose you to a lawsuit if you allow someone else to capture it.
  • Intellectual property that gives you a competitive edge in the market.
  • Critical business records that would have to be recovered and/or reentered.

What kind and amount of exposure do you have?

  • How many employees use your LAN?
  • Do you have a high speed Internet connection, how do you use it, and is it always on?
  • Do you allow remote access?
  • Do you host a web site?
  • Do you have a file transfer protocol (FTP) area on your LAN server?
  • Is my router set to filter incoming traffic from all but trusted sites?
  • Are my unshared folders protected by tough passwords and password rules.

WatchGuard Firebox solution has these Key Features and Benefits:

  • Packet Inspection prevents unauthorized access and thwarts Denial of Service (DoS) attacks. It will protect each connected computer with a built-in dynamic stateful packet filtering firewall technology. The Firebox enables the office to securely share a single, high-speed Internet connection among networked computers saving you the cost of multiple connections.
  • Virtual Private Networking (VPN) is included providing IPSec VPN. This will be used when you need a simple, secure way to exchange information with other offices or partners via the Internet.
  • VPN Manager provides easy set up of VPN Tunnels and ongoing maintenance of the network. Can be used with both static and non-static IP-addresses.
  • WatchGuard LiveSecurity Service is included for the first one-year subscription. This insures that you receive the latest software updates and provides you access to technical support. Renewed annually, the first year subscription is included free.

Digital Voice Recording and Monitoring

  • The system works well with all digital and analog telephone systems.
  • Calls are recorded, archived and copied to the hard drives.
  • Instant access & playback.
  • Quick & Easy retrievals
  • Search Wizards
  • Search by time, date, channel, agent, ANI, DNIS and other call information stored with the recording.
  • Industrial Grade Computer with 100% Redundancy

This system is a must for the following organizations:
  • Public Safety & Emergency Services: Police, Fire, Government agency, Hospitals, Ambulatory
  • Call Centers: Banks and Financial institutions, Brokerage/mutual funds, Insurance, Customer Service

Security Cameras for Video Surveillance

Protect What You Value Most
Security Cameras manufactured by AXIS are used in video surveillance to:
  • Protect people, property and assets
  • Optimize processes
  • Improve business efficiency

Cost-effective and Future-proof
Axis provides a complete range of solutions for a broad spectrum of industry segments and applications. Whether you need a few cameras, or a few thousand, our solutions are easy to install and easy to adapt to changing needs. In short, cost-effective and future-proof.

Enduring Results for these Top Users
Top users include: Retail Organizations, Banks and Financial Institutions, Healthcare, Education, Manufacturers, Industry and Government. We also offer specific solutions for specific situations. Does your existing analog CCTV system need to be expanded and modernized? Are you installing your first IP surveillance system? We will provide a scalable, open-standard solution delivering enduring results: indoor, outdoor, wired, wireless, and in even the most extreme conditions and remote locations.

Who's protecting staff, customers and assets?

Banks and Financial Institutions
use video surveillance in a number of ways: Deterring entrance cameras, Discreet exit cameras, High-resolution lobby cameras, ATM monitoring solutions for both indoor and outdoor use, Monitor multiple branches from a central or mobile location, to rapidly verify and respond to alarms, and to capture HDTV quality video of all incidents.

Benefits:

Stay one step ahead of violence and fraud and to improve protection against robberies. Provide a secure environment for your staff and customers – anywhere from the parking lot to the vaults. If needed, high-quality video images can directly be shared with patrolling officers or local police via the Internet or mobile devices. Shorten investigation times.

Retail Stores
utilize video surveillance in several areas to monitor customers and employees: Parking lots, Deterring entrance cameras, Discreet exit cameras, High-resolution cashier cameras.

Benefits:

Improve the profitability of your retail outlet. It is also a highly efficient loss prevention tool because it significantly reduces shrinkage and increases fraud detection. Improve staff security and at the same time provide even better service for your customers. When required the high-quality video images can directly be shared with police officers.

Hospitals and Medical Offices
use video surveillance to monitor critical areas such as emergency rooms, psychiatry departments and restricted areas.

Benefits:

Improve the overall safety and security at your hospital or healthcare facility. Enable high-quality patient monitoring to increase the everyday efficiency. Prevent break-ins and dishonest insurance claims. Quickly evaluate incidents and take appropriate actions.

Education and Schools
use cameras in hallways and corridors, class rooms, computer rooms, canteens, libraries, sports facilities, entrances and exits, Parking lots and campus areas

Benefit:

Increase the security for students and staff. Prevent bullying, violence and theft. Minimize vandalism and the related costs. Investigate incidents and identify suspects.

Factories, Warehouses and Manufacturing facilities
utilize cameras in areas that contain valuable raw material and goods that are attractive to thieves. Deterring entrance cameras, Discreet exit cameras, and High-resolution lobby cameras are used. Many remotely monitor manufacturing lines and processes.

Benefits:

Automatic alerts when someone enters the perimeter or a restricted area. Instantly detect and respond to incidents. Night-vision and thermal images can be provided by cameras. HDTV-quality video images provide an exceptional level of detail. Provide remote troubleshooting and maintenance support. Evaluate incidents without contaminating the process area. Have "extra eyes" when managing production lines.

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Office Automation Inc. does not represent Inter-tel and or Mitel. The registered trademarks of Inter-Tel and or Mitel are used for the purpose of identification only. Office Automation Inc. is not affiliated with or endorsed by any of these manufacturers. All items are either unused or refurbished by Office Automation and fully covered by Office Automation’s warranty only.